REFUND POLICY

REFUND, CANCELLATION AND AUTO-RENEWAL POLICY

Last updated: October 2026

This policy applies to all paid WonderTree subscriptions (monthly and yearly). It explains, in plain terms, when you get a refund, how cancelling works, and how billing and auto-renewal work.

 

  1. REFUNDS: 3 DAYS

WonderTree provides refunds. If you request a refund within 3 days of your purchase, you will receive a refund.

  • The 3 days are counted from the date of the payment you want refunded (your first purchase or a renewal).
  • Refunds go back to the original payment method used for the purchase.
  • Once we process the refund, it can take a few business days to appear on your statement, depending on your bank or card provider.
  • Requests made after 3 days from the payment date are not eligible for a refund.
  • We may refuse a refund in cases of fraud or abuse, such as unauthorized use of a payment method or repeatedly buying and refunding a subscription.

 

  1. HOW TO REQUEST A REFUND

Email us at [email protected] or use our contact page. Please include the email address of your WonderTree account so we can find your payment.

 

  1. CANCELLING YOUR SUBSCRIPTION

You can cancel your subscription at any time from your account settings (Billing section) or by contacting us.

  • When you cancel, auto-renewal is turned off and your card will not be charged again in the future.
  • You keep access until the end of the period you have already paid for.
  • Cancelling stops future payments. If you also want money back for a recent payment, request a refund within 3 days of that payment (see section 1).

 

  1. BILLING AND AUTO-RENEWAL

Subscriptions renew automatically at the end of each billing period (monthly or yearly), and the subscription fee is charged to your card automatically on each renewal date, unless you cancel your subscription before the renewal date.

 

  1. CONTACT US

If you have any questions about refunds, cancellations or billing, contact us through our contact page or by email.

WonderTree

Email: [email protected]

 

How can WonderTree help you?

If you have any query or interested in WonderTree for institutions, Please contact